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Whether you’re planning a stay, a celebration or simply seeking more information, we’re here to help.
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We’d love to hear from you. Share a few details below and our team will respond with care and attention.
We aim to respond to all enquiries within 24 hours.
Reservations
+27 21 201 6904
bookings@goatswindow.com
goatswindow.com
Directions
- Travel towards Bonnievale via the R60 Follow signage toward the designated lodge access road
- Continue along the gravel road as indicated
- Proceed through the main entrance gates
- Follow internal signage to reception
Detailed directions will be shared with your booking confirmation.
Guest Information
We’ve answered some of the most common questions below to help you plan your stay with confidence.
How do guests access the lodge, and what does the road to the property look like (gravel or tarred)?
Guests can access the lodge via a combination of tarred and gravel roads. The final stretch to the property is gravel road, which is generally accessible with standard vehicles.
Do you offer activities and dining for day visitors?
Regretfully, we do not currently accommodate day visitors. Activities and dining experiences are reserved exclusively for overnight guests staying at the lodge.
Is there a shop or town nearby to purchase groceries or essentials?
The nearest town with shops and basic essentials is approximately 17 min drive from the lodge.
Do the units have air conditioning, heating, or fans?
The units are equipped with air conditioning in all the bedrooms. Prestige Suites are equipped with an indoor fireplace heater. Additional blankets are also provided during the cooler months for guest comfort.
Is Wi-Fi available in the rooms and throughout the property?
Wi-Fi is available in all guest areas.
Is there mobile signal at the lodge?
Mobile signal is available but coverage can be limited depending on the area of the lodge and the network provider.
Can guests see wildlife from their room?
Yes, guests may often spot wildlife from their rooms or private decks, depending on animal movement and activity during their stay. Sightings can vary daily, making each experience unique.
Do you cater for dietary requirements, i.e. vegan, gluten-free, halaal etc?
Yes, we do cater for dietary requirements where possible. Guests are kindly requested to advise us of any dietary requirements or allergies prior to arrival.
Are there load-shedding or power backup solutions in place?
Yes, the lodge has backup power solutions in place to minimise disruptions during load-shedding wherever possible.
If you don’t see your question here, feel free to reach out, we’re happy to assist.
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